Arrival & Stay

We understand the concerns related to air travel, as well as health and safety on the ground while in Dubai. We are happy to report that stringent measures across airplanes, airports, in the city and at the venue have helped boost exhibitors and visitors confidence significantly.

You travel safe with us

Travel Desk is here to accommodate your request right from Flights, Visa, Hotels, Meeting Room Tours & Excursion) to provide you one stop shop solution throughout your stay.

Travel Guidelines- Covid-19 

  • Ensure Tourist carry a valid international health insurance coverage including Covid-19 certificate. 

  • Tourist will need to fill out the Health Declaration and Quarantine Undertaking form which will be handed over to Dubai Health Authority staff on arrival.

  • Your certificate must be issued by a local government approved laboratory. If the UAE government has specified a Designated Laboratory in your country of origin, then you must get your certificate from that lab.

  • All passengers arriving in Dubai from any destination, including passengers connecting in Dubai, must have a negative COVID-19 test certificate to be accepted on the flight. The test must be taken a maximum of 96 hours before departure. This excludes children under the age of 12 and passengers who have a moderate or severe disability. Print negative COVID-19 PCR test certificate a digital version on a phone will not be accepted.

  • All positive COVID-19 cases will be quarantined for 14 days, with travelers bearing the costs of treatment and isolation

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A recent market survey of more than 4,000 professionals from 130 countries showed that 77% of respondents viewed Dubai as the safest destination to attend exhibitions post COVID-19.

Safety measures

  • The International Air Transport Association (IATA) has assessed that the risk of contracting a virus on a plane is lower than in a shopping centre or an office.

  • Emirates Airline has announced that the HEPA filters used in its aircraft remove 99.97% of microscopic pathogens from the air, and are as effective as the filters used in hospital theatres. 

  • The cabin air is also changed more frequently than in a hospital. Other hygiene measures are also in place, to ensure a cabin environment that is as safe as practically achievable. 

  • Emirates is also the first airline to provide free cover to passengers for health and quarantine costs if they are diagnosed with COVID-19 during their travels. 

  • All visitors entering Dubai will have tested negative for COVID-19 in accordance with the government guidelines for travelling to the city.
  • At Dubai International Airport (DXB) and Dubai World Central (DWC) measures include protective plexiglass at check-in and immigration counters,

    thermal and temperature screening, social distancing markers and increased levels of sanitization in compliance with international standards.
  • In addition, it is mandatory for protective gloves and masks to be worn by all travellers.

  • Throughout Dubai, intensive sanitization drives, progressive approaches to cleaning, disinfection and waste management, and detailed health and safety directives to all residents and organisations, among other measures, have earned the city a reputation for being among the safest in the world.

  • Dubai government authorities have launched the Dubai Assured campaign to demonstrate to visitors that each hotel, restaurant, retail outlet and attraction is compliant with the strict safety and hygiene measures, in line with international health and safety standards and protocols.
  • Dubai World Trade Centre (DWTC) is certified with the Bureau Veritas SafeGuard Label, which attests to the venue’s compliance with the highest hygiene standards. 

  • These have been developed in accordance with detailed checklists, in conjunction with global health, safety and hygiene specialists. 

  • Together with this, DWTC’s own ‘Venue Safe’ standards ensure strict adherence to all safety and hygiene measures for the safe return of organised events.
  • Wearing a face mask will be mandatory inside the halls while wearing gloves are optional.

  • Strict adherence to social distancing guidelines with a social distance of 2 metres at all times. At queues, floor stickers will be placed to ensure minimum distance. Seating capacities will also be adjusted to accommodate this social distance.

  • Barcode or QR codes will be digitally scanned to allow entry where applicable.

  • Regular hand washing is recommended and sanitizers will be provided in all key areas.

  • All visitors will be screened via contactless temperature checks prior to entering the venue through designated entrances.
    • If a visitor is identified with high temperature, the individual may be requested to wait for 2-5 minutes for the body temperature to cool down, after which a follow-up temperature check will be done .
    • If high temperature is still indicated, the individual will be directed to an isolation room and the Emergency Medical Services Team (EMS) will be contacted for further action in compliance with Dubai Health Authority procedures.
  • Only pre-packaged food and beverages with disposable cutlery will be permitted during events. Self-service is not allowed, please wait to be served.

  • Rigorous sanitisation of the halls are conducted pre and post event.

  • Dedicated staff will disinfect common areas including all frequently touched surfaces such as lift buttons, hand rails, door knobs, seating areas, tables, reception lobbies, restroom rooms, and prayer rooms throughout the day.

  • Common areas are being fumigated by a professionally trained team.

  • Chemicals used for disinfection and housekeeping purpose are quaternary ammonium based products approved by Dubai Municipality and Dubai  Health Authority.

  • Designated bins are located throughout the venue to ensure that used Personnel Protective Equipment (PPE) is disposed in a safe manner.

  • Prayer Rooms are partially open during prayer times with precautionary measures in place to keep worshippers safe.

  • Restrooms (including floors, mirrors, wash basins and amenities) are cleaned and disinfected hourly.

Getting to the venue

Once in Dubai, travel is easy with the availability of various public transport options: taxi, bus, or the most preferred method of transportation – the Dubai Metro.

The World Trade Centre station on the Dubai Metro is conveniently located right in front of the Dubai International Convention and Exhibition Centre which makes it a quick and ideal mode of transportation.

View the handy guide to using the Dubai Metro

Visit RTA website for more information

Dubai Taxi Corporation’s fleet of approximately 3,800 vehicles will ensure that you find a taxi at any time of the day to take you anywhere you want to reach in Dubai. Call them on +9714 208 0808 to make bookings on your days of travel. For more information, please visit their website.

Visit RTA website

In case you are driving to the exhibition at the Dubai International Convention and Exhibition Centre, free open parking lots are available close to the exhibition halls. Highlighted by circles in the map are the 4 free open parking lots P1.a, P1.b, P1.c and P2 along with multi-storey paid parking options.

Dubai’s bus network is the most well-connected public transport option available. Visit their website to view the route map and for more information.

Visut RTA website

Your stay in Dubai

The Dubai goverment has worked closely with the hospitality industry to ensure a safe and memorable stay by implementing numerous safety protocols, standards and preventive measures in line with Covid-19. Reach out to us as we help you choose the perfect hotel for your visit with our curated travel packages.

Things to do in Dubai

The landscape is such that in a single day you can experience everything from rugged mountain climate to the beauty of the rolling desert dunes, and from the vibrancy of green parkland to the sparkling turquoise waters of the Arabian Gulf.

An unmissable experience for your taste buds awaits you with the vibrant dining scene in Dubai. Food connoisseurs can experience genuine Arabic hospitability and sample the best of local and international cuisine.

Check out more options here

The options for sightseeing and activities in Dubai are vast and varied. Whether you’re into superstructures or desert dunes, there is something to keep you entertained.

Click here for further information

If you like to shop you are in the right place! There are endless options depending on what you are looking for, however, for an impressive, all under 1 roof experience, a trip to the Dubai Mall is recommended. It is after all the biggest in the world. If you can’t find what you’re looking for here, it probably doesn’t exist! You can reach the Dubai Mall from the Trade Center either by using the metro, or a short ride by taxi (approx. 3 Euro fee).

Shopping in Dubai

Some say that this city comes to life at night and there certainly is no shortage of options, ranging from intimate bars to unwind and chat to colleagues and new business contacts to energising clubs where you can really blow away the cobwebs!

Dubai nightlife

Dubai is the place to be pampered and offers a multitude of tantalising treatments. After a tiring day in the exhibition halls why not treat yourself to a foot massage or relaxing facial. The traditional hammam is also an experience not to be missed.

Find your zen here

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